Hello our dear customers,
Thank you for watching this blog. We want to remind on the recent shipping situation under the influence of the pandemic.
1. Shipping to the UK and Spain: Please be aware that the FedEx and EMS shipping have not resumed yet. Every ready order will be provided a tracking code which will not be activated until the shipping service resume and the order is shipped. It is our system that we cannot change otherwise if will affect our SOP and website system. According to our experience (last UK lockdown), the shipping service will soon resume after the end of the lockdown. If you want us to refund, please let us know, we will refund you as soon as possible.
Further information: https://www.switairsoft.com/post/ems-shipping-to-the-united-kindom-has-been-halted
2. Only these countries we are able to ship to under this situation:
European countries: France, Germany, the Netherlands, Belgium, Switzerland, Sweden, Czech Rep., Poland, Denmark, Norway, Italy
Oceania countries: Australia(not able to import)
Asian countries: Japan, Hong Kong, Macau, Vietnam, Korea, Indonesia, Malaysia, Thailand
Americas countries: Canada(Still NO PISTOL!!!) and the US(excluded Puerto Rico, Hawaii, Guam and Territories)
ChungHwa post announcement: https://www.post.gov.tw/post/FileCenter/post_ww2/post_docdata_att/att_content/81A4FA7B-39E8-428B-8844-67E82F8FD3C8/EDDE1122-A894-4652-9B65-07B3ABC16767.jpg
We have mentioned on our checkout page.
3. If you are the US customers who live in the zip code 400-600, please be aware that if you use EMS, it may need to wait for a long customs clearance 3-6 months or more even the item fits the regulation. If the item is held by Chicago customs, we can only help you to send an inquiry to our post and it does not help much. We strongly recommend you to use FedEx. Further information: https://www.switairsoft.com/post/airsoft-guns-ems-shipping-limitation-of-usa
4. All Airsoft guns are not able to import to Denmark. All packages to Denmark are sent back recently, we can only ship parts and upgraded parts into Denmark. If you really want our item, we suggest you contact your local Airsoft dealer to help you.
4. We are a Taiwan based company, not a Hong Kong company. They can ship does not mean that we can do the same. We are facing a very interesting situation. We can receive the package from all over the world, but we are not able to ship to the countries that not in the list we've mentioned above. Like the Royal Mail still refuses to receive the EMS/Airmail package from Taiwan.
We have mentioned these before on our website before, just a little reminder. Please be aware these limitations before ordering. Thank you for your understanding and sorry for the inconvenience.